2024 Conference Agenda

Sustainability In Motion - Navigating Change for Health & Resilience

Each session of our 2024 Annual Conference is tailored to meeting present needs while paving the path for tomorrow's success. Join us to explore strategies for thriving amidst pressure, harnessing collaboration, and innovating for sustainability. 

Register now for this year's conference where every session propels us towards a more sustainable future!

Download a PDF version of the TPCA 2024 Conference Agenda


9:00 AM - 5:00 PM

Main Room

2024 Conference Sponsor Check-In and Set Up

12:00 - 4:00 PM

Room TBD

This session is our exclusive 2024 Annual Conference bootcamp on-site session. Please note that separate registration is required.

Bootcamp attendees will be served lunch from 12:00 - 1:00 PM. The bootcamp session will begin at 1:00 PM.

The Roadmap to Success: HRSA Operational Site Visits

As FQHCs emerge from the challenges of the COVID-19 pandemic, HRSA on-site visits are ramping up. Amidst evolving regulations, join this session for invaluable insights from Jen Genua-McDaniel, a seasoned OSV surveyor. Gain expert guidance to ensure your community health center excels in navigating the intricacies of OSV requirements, equipping you with the tools needed for success.

Exclusive Post-Bootcamp Benefit: Bootcamp attendees will receive personalized advice from Jen on two specific items. Examples include governance best practices, bylaw reviews, and policy evaluations. A full list of options will be provided soon! Don't miss this opportunity to benefit from Jen's incredible wealth of knowledge!

Time TBD

Room TBD

Woman smiling during the conference meet and greet

Join Us for the Conference Kickoff Gathering!

We’re kicking off the TPCA 2024 Annual Conference with a fun and relaxed gathering where health center staff and partners can come together to connect and celebrate! This is the perfect opportunity to meet fellow conference attendees, share stories, and build new relationships before the sessions begin.
Come mingle with colleagues and exhibitors, enjoy some light refreshments, and get ready to dive into our best conference yet!


8:30 - 9:00 AM

Main Room

Business people greet one another at conference

Meet Our 2024 Conference Sponsors

Special thanks to our 2024 Partners: 
Forvis Mazars, GBS Corp, Quest Diagnostics, TN AHEC, the TDH Rural Office, and MedTrainer.

View our 2024 Sponsor Showcase

9:00 - 10:00 AM

General Session
Main Room

Conference Panelists Speaking to Crowd

Tennessee Healthcare - Landscapes and Horizons

The Tennessee healthcare landscape is complex and can be fraught with uncertainty.  Join us as key legislators and state leaders in TennCare and the Tennessee Department of Health share more on the state of healthcare in Tennessee.


10:30 - 11:30 AM

Breakout Sessions

Rooms TBD

Do We Need a
Medicare Strategy?

As the Medicare population expands, navigating its complexities is crucial for health centers. With significant changes in 2024—including new benefits, additional behavioral health providers, and updated billing criteria—now is the time to adapt and thrive.

Join Rebekah Wallace Pardeck, Achieve Revenue Management, and Glenn Grigsby, Forvis Mazers, as they combine financial and operational expertise to help you craft a strategic approach for Medicare patients. Learn how to optimize reimbursement, streamline operations, and position your center for future growth.

Leave this session equipped with insights on recent Medicare changes, strategies to identify new opportunities, and the tools to effectively serve this unique patient population.

Aledade and
Medical Shared Savings

Join Dr. Calzada from Aledade and three of your Tennessee health center colleagues as they explore the shift to value-based care. Learn how health centers can enhance patient care and succeed in Accountable Care Organization (ACO) arrangements.

This session will cover essential concepts in value-based care, key operational workflows, and staffing models. Gain insights to effectively address questions and concerns from staff and patients about this transition.

Leave with a deeper understanding of value-based care arrangements and practical strategies to thrive in this evolving healthcare landscape.

No Health Center Funding -
Now What?

Is your health center overly reliant on grant funding? How would a shift from PPS to fee-for-service (FFS) impact your finances? With federal funding uncertainties and economic challenges, it's essential to prepare for the unexpected.

Join Ray Jorgensen to learn strategies for maximizing existing third-party payments and exploring alternative revenue streams. Discover entrepreneurial ideas and hear success stories from other health centers that have diversified their income to reduce financial risk.

Leave equipped with practical insights and strategies to protect your health center from financial instability and ensure long-term sustainability.

Comprehensive Workforce Solutions: Tools and Resources for Success

Join our expert panel to navigate the evolving workforce landscape. Learn best practices for international hires, job postings, and state loan repayment options. Discover the benefits of J1 Visa Waivers, 3R Net job posting strategies, Tennessee Loan Repayment Program, and NHSC for effective recruitment and retention.

Hear from Ann Cranford and Daniesha Maddix of the State Office of Rural Health, and Charissa Cooper from HRSA, as they share valuable insights and tools for workforce success.

12:00 - 1:00 PM

Main Room

People of various ethnicities giving a standing ovation business lecture

2024 Awards of Excellence Luncheon

1:30 - 2:30 PM

Breakout Sessions

Rooms TBD

Benchmarking and Reporting

Join Nicole Moscatelli, Forvis Mazars, to discover how benchmarking and reporting are essential for achieving a sustainable health center. Learn how to measure performance against budgets and expectations to drive decision-making and promote efficiency.

Nicole will highlight key considerations and the importance of these practices, providing you with vital data metrics to enhance your efforts. Attendees will leave with user-friendly reference materials to implement at their health centers.

Equip yourself with the tools to improve collaboration and efficiency through effective benchmarking and reporting.

Changing the Face of
Team-Based Care

Discover how Christ Community Health Services is transforming care through innovative clinical pharmacy initiatives. Learn from Alex Johnson, PharmD, BCACP, Clinical Pharmacy Program Manager, as he discusses their successful program bridging healthcare gaps in Memphis. Explore clinical pharmacy training, workflow efficiencies, interdisciplinary collaboration, and sustainability strategies.

Gain insights into billing practices, quality metrics, and overcoming program challenges. Join us to explore the future of team-based care in primary clinics.

Streamlining Admin Processes for Value-Based Care

Health centers are transitioning from volume-based to value-based care, requiring a thorough evaluation of administrative processes. Join Rebekah Pardeck, Forvis Mazars, to explore how patient registration, coding, and claims submission must adapt to new care models.

Learn the key differences between volume-based and value-based care and their impact on administrative tasks. Identify challenges and opportunities in this transition and develop actionable insights to align your processes with value-based care.

Leave equipped with the knowledge to optimize operational efficiency and financial sustainability in your health center.

Psychological Safety:
Putting People First

Join Dr. Michelle Fernández Gabilondo to explore creating a workplace where all employees feel safe to be themselves and contribute without fear of bias or discrimination. Learn about principles of empathetic communication and intergenerational collaboration to foster a trusting and inclusive environment.

Understand the core concepts of psychological safety and its intersection with justice, equity, diversity, inclusion, and belonging. Gain practical insights to promote a culture that prioritizes staff well-being and supports positive workplace dynamics. Leave empowered to cultivate a psychologically safe environment that values every team member's voice and perspective.

3:00 - 4:00 PM

General Session
Main Room

healthcare technology patient

The Future is Now:  AI in HealthCare and the Drive to Health Equity

Join our second general session with Dr. Huzefa Dossaji to explore the transformative impact of Artificial Intelligence (AI) in healthcare. With AI adoption accelerating, learn how organizations are harnessing AI to boost efficiency, reduce costs, enhance patient experiences, and improve outcomes.

Dive into the current AI landscape, regulatory environment, ethical considerations, and strategies for overcoming biases. Discover the immense potential of AI to drive health equity, capacity, and sustainability in community health centers.

Leave equipped with a deep understanding of AI tools and strategies to leverage AI for transformative change in your organization, with a special focus on promoting health equity.

4:00 - 4:30 PM

Main Room

Business people greet one another at conference

Meet Our 2024 Conference Sponsors

Special thanks to our 2024 Partners: 
Forvis Mazars, GBS Corp, Quest Diagnostics, TN AHEC, the TDH Rural Office, and MedTrainer.

View our 2024 Sponsor Showcase


8:30 - 10:00 AM

Networking Breakfasts

Rooms TBD

Businesspeople Talking around a Cafe Table

Peer Networking Breakfasts:
CEOs, Finance, Operations, and Clinical Staff

Sponsors, exhibitors, and other vendor participants are not eligible to attend the Networking Breakfast Sessions.

10:00 - 10:30 AM

Main Room

Business people greet one another at conference

Meet Our 2024 Conference Sponsors

Special thanks to our 2024 Partners: 
Forvis Mazars, GBS Corp, Quest Diagnostics, TN AHEC, the TDH Rural Office, and MedTrainer.

View our 2024 Sponsor Showcase

10:30 - 11:30 AM

General Session
Main Room

Project Manager Using Agile Software

Agile Science and its Processes: The ABC Case Study

Don’t miss our final general session with Dr. Malaz Boustani, a leading expert in geriatric care and neuroscience. Discover how Agile Science—a cutting-edge, adaptive approach—integrates behavioral economics, complexity science, and network science to revolutionize healthcare delivery.

Dr. Boustani will share a real-world example of Agile Science in action, enhancing dementia care through population-based care, measurement-based treatment, dyad-centered collaboration, and evidence-based accountable care.

Attendees will leave equipped with strategies to implement Agile Science, sustain it with standardized tools, and adapt to the ever-changing healthcare landscape. Be inspired to innovate and transform your health center!