2024 Conference Agenda

Do We Need a
Medicare Strategy?

Hickory Room

As the Medicare population expands, navigating its complexities is crucial for health centers. With significant changes in 2024—including new benefits, additional behavioral health providers, and updated billing criteria—now is the time to adapt and thrive.

Join Rebekah Wallace Pardeck, Achieve Revenue Management, and Glenn Grigsby, Forvis Mazers, as they combine financial and operational expertise to help you craft a strategic approach for Medicare patients. Learn how to optimize reimbursement, streamline operations, and position your center for future growth.

Leave this session equipped with insights on recent Medicare changes, strategies to identify new opportunities, and the tools to effectively serve this unique patient population.

Aledade and
Medical Shared Savings

Magnolia Room

Join Dr. Calzada from Aledade and three of your Tennessee health center colleagues as they explore the shift to value-based care. Learn how health centers can enhance patient care and succeed in Accountable Care Organization (ACO) arrangements.

This session will cover essential concepts in value-based care, key operational workflows, and staffing models. Gain insights to effectively address questions and concerns from staff and patients about this transition.

Leave with a deeper understanding of value-based care arrangements and practical strategies to thrive in this evolving healthcare landscape.

No Health Center Funding -
Now What?

Maple Room

Is your health center overly reliant on grant funding? How would a shift from PPS to fee-for-service (FFS) impact your finances? With federal funding uncertainties and economic challenges, it's essential to prepare for the unexpected.

Join Ray Jorgensen to learn strategies for maximizing existing third-party payments and exploring alternative revenue streams. Discover entrepreneurial ideas and hear success stories from other health centers that have diversified their income to reduce financial risk.

Leave equipped with practical insights and strategies to protect your health center from financial instability and ensure long-term sustainability.

Comprehensive Workforce Solutions: Tools and Resources for Success

Oak Room

Join our expert panel to navigate the evolving workforce landscape. Learn best practices for international hires, job postings, and state loan repayment options. Discover the benefits of J1 Visa Waivers, 3R Net job posting strategies, Tennessee Loan Repayment Program, and NHSC for effective recruitment and retention.

Hear from Ann Cranford and Daniesha Maddix of the State Office of Rural Health, and Charissa Cooper from HRSA, as they share valuable insights and tools for workforce success.

Benchmarking and Reporting

Hickory Room

Join Nicole Moscatelli, Forvis Mazars, to discover how benchmarking and reporting are essential for achieving a sustainable health center. Learn how to measure performance against budgets and expectations to drive decision-making and promote efficiency.

Nicole will highlight key considerations and the importance of these practices, providing you with vital data metrics to enhance your efforts. Attendees will leave with user-friendly reference materials to implement at their health centers.

Equip yourself with the tools to improve collaboration and efficiency through effective benchmarking and reporting.

Changing the Face of
Team-Based Care

Magnolia Room

Discover how Christ Community Health Services is transforming care through innovative clinical pharmacy initiatives. Learn from Alex Johnson, PharmD, BCACP, Clinical Pharmacy Program Manager, as he discusses their successful program bridging healthcare gaps in Memphis. Explore clinical pharmacy training, workflow efficiencies, interdisciplinary collaboration, and sustainability strategies.

Gain insights into billing practices, quality metrics, and overcoming program challenges. Join us to explore the future of team-based care in primary clinics.

Streamlining Admin Processes for Value-Based Care

Maple Room

Health centers are transitioning from volume-based to value-based care, requiring a thorough evaluation of administrative processes. Join Rebekah Wallace Pardeck, Achieve Revenue Management, to explore how patient registration, coding, and claims submission must adapt to new care models.

Learn the key differences between volume-based and value-based care and their impact on administrative tasks. Identify challenges and opportunities in this transition and develop actionable insights to align your processes with value-based care.

Leave equipped with the knowledge to optimize operational efficiency and financial sustainability in your health center.

Psychological Safety:
Putting People First

Oak Room

Join Dr. Michelle Fernández Gabilondo to explore creating a workplace where all employees feel safe to be themselves and contribute without fear of bias or discrimination. Learn about principles of empathetic communication and intergenerational collaboration to foster a trusting and inclusive environment.

Understand the core concepts of psychological safety and its intersection with justice, equity, diversity, inclusion, and belonging. Gain practical insights to promote a culture that prioritizes staff well-being and supports positive workplace dynamics. Leave empowered to cultivate a psychologically safe environment that values every team member's voice and perspective.